Knowledge Bits (112)

Looking for an answer to a quick question in SupportLogic? Use the FAQs and Knowledge Bits articles to find them. Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions.

Hiding the Out-of-Office (OOO) Calendar:

Modified on Mon, 16 Jun at 7:51 AM
Alert Notification support for Account and CSM Manager roles

Modified on Mon, 16 Jun at 7:34 AM
How to Set Up an OAuth Client in ServiceNow for SupportLogic

Modified on Mon, 16 Jun at 7:32 AM
Salesforce API API version

Modified on Mon, 16 Jun at 8:24 AM
How to Delete a User in SupportLogic

Modified on Mon, 16 Jun at 7:27 AM
Identifying Churn Risk Sentiment

Modified on Mon, 16 Jun at 7:18 AM
Understanding Case Summarisation

Modified on Mon, 16 Jun at 7:13 AM
How to Add an Email Address for Data Sync Alert Notifications in SupportLogic

Modified on Mon, 12 May at 4:58 AM
Troubleshooting Guide: Unable to Acknowledge Sentiments in Cases

Modified on Mon, 16 Jun at 6:37 AM
Delay in Alert Triggering After Creation or Update

Modified on Mon, 12 May at 5:02 AM

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