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Managing Shifts: Selecting Specific Agents within Virtual Teams or Organizations
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Hiding the Out-of-Office (OOO) Calendar:
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Alert Notification support for Account and CSM Manager roles
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How to Set Up an OAuth Client in ServiceNow for SupportLogic
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Salesforce API API version
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How to Delete a User in SupportLogic
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Identifying Churn Risk Sentiment
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Understanding Case Summarisation
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“Oops – Invalid Interval” Error on Shift Management Page
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How to Add an Email Address for Data Sync Alert Notifications in SupportLogic