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Understanding How “Active Time” Is Calculated in SupportLogic
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General Introduction to Elevate SX - Workflow
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Resolving Missing User Records in Elevate SX
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Multiple Signals Detected in a Single Comment
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Dashboard Data not updating immediately after Manual Review in Elevate SX
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Adding a Virtual Team to Access Cases & for User Access in ESX
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To whom will disputes be notified to, and how will a line manager know his engineer has raised a dispute?
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How to add a new custom field into the SupportLogic UI
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How to Update a CRM Case Status Field/Value in SupportLogic
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Understanding the Comment Direction Field in Reports