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How to Add an Email Address for Data Sync Alert Notifications in SupportLogic
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Delay in Alert Triggering After Creation or Update
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Elevate SX Login Issue
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Data Sync Issues between CRM and SupportLogic instance
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Recommended Agents: Five Main Pillars
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Understanding Shift Selection During Case Assignment
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Agent Hourly Assignment Limits and Active Backlog Limits
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Fallback Assignment Queues
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Quickly Edit Agent Skills from Agent Insights and Recommended Agents
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What's New from SupportLogic