Product Guides (79)

These guides provide the basic usage of the features within SupportLogic and are arranged by product area.

How to Add a CRM Queue in SupportLogic UI

Modified on Mon, 16 Jun at 6:35 AM
How to Export Auto Assignment Reports with Detailed Case Information?

Modified on Mon, 16 Jun at 6:53 AM
How to find the Slack Workspace ID's?

Modified on Thu, 3 Apr at 4:17 AM
How to remove the invalid status or fields?

Modified on Thu, 15 May at 9:42 AM
How to Show/Hide Queue functions

Modified on Thu, 16 Nov, 2023 at 11:47 AM
Implementing Agent Quality Monitoring (Manual)

Modified on Wed, 11 Oct, 2023 at 1:17 PM
Implementing OAuth 2.0 for MS Dynamics Customers

Modified on Wed, 8 Jan at 4:28 AM
Integrating MS Teams with SupportLogic for Alerts and Case Sharing

Modified on Thu, 10 Apr at 1:22 AM
Introduction to Case Assignments in SupportLogic

Modified on Mon, 7 Oct, 2024 at 4:33 AM
Key Considerations in ACA Regarding Maximum Limits and Duration

Modified on Mon, 16 Jun at 7:39 AM

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