Support Operations and Administration (12)

If you are responsible for creating accounts in SupportLogic, maintaining the configuration of the system, tracking user engagement, etc. these guides will walk you through the technical configuration of our solution.

Troubleshooting/How to
Managing Users

Modified on Wed, 14 Feb at 9:35 AM
Control Center > Settings

Modified on Wed, 14 Feb at 9:29 AM
User Engagement

Modified on Fri, 26 Jul at 12:03 AM
User Permissions Guide

Modified on Wed, 7 Feb at 4:52 PM
Field Values in SupportLogic

Modified on Tue, 18 Apr, 2023 at 6:22 AM
Installing the SFDC Plugin

Modified on Fri, 23 Aug at 12:28 PM
Configure MS Teams in SupportLogic

Modified on Mon, 8 May, 2023 at 1:03 PM
Generating a HAR file

Modified on Tue, 23 May, 2023 at 5:11 AM
Alerts - User sign-in process for Slack

Modified on Wed, 6 Dec, 2023 at 10:27 AM

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