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Support Managers (11)

Here you will find article relevant those that manage support agents | engineers, escalations or lead team(s) that do.

Support Manager Workflow

Modified on Mon, 27 Feb, 2023 at 4:02 PM
Support Manager Daily Activity Guide

Modified on Wed, 14 Feb at 9:47 AM
Escalation Manager Workflow Instructions

Modified on Mon, 20 Nov, 2023 at 7:52 PM
Reduce Clutter / Refine My View

Modified on Mon, 5 Dec, 2022 at 9:28 AM
Alerts Best Practice: Prescriptive alerts that you can create yourself

Modified on Fri, 25 Aug, 2023 at 11:24 AM
Negative Sentiments Workflow

Modified on Fri, 19 Jul at 9:56 AM
Four Daily Workflows You Should Adopt Today

Modified on Wed, 14 Feb at 9:58 AM
Best Practices for Successful Outcomes with Supportlogic - Reduce Escalations, Improve CSAT & Increase Productivity

Modified on Tue, 11 Jun at 11:34 AM
Customer Effort in Core SX

Modified on Wed, 13 Nov at 8:01 AM
Filters, Alerts and Workflows

Modified on Mon, 5 Dec, 2022 at 9:34 AM

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