Elevate SX (ESX)
Elevate SX (formerly Emtropy Labs) is the all-new QA tool that SupportLogic has added to its arsenal. With ESX, your QA teams now have the ability to effectively manage the entire QA burden with ease, thereby focusing on the more important aspects of the job - coaching.
Instructions
In order to get the most out your experience with Elevate SX, we strongly recommend going through all of the documentation that is available.
The best order to go through the documentation would be as below:
- Getting Stared documentation - everything to do with User Management and Scorecards
- KPIs & Data documentation - all your scoring and KPIs explained
- Product documentation - detailed articles on every page and feature within ElevateSX
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