Is there a way to show all “sentiments” that need action? Like list them all so can quickly go through them and mark them for accuracy?

Modified on Fri, 23 Jun 2023 at 10:45 AM


Yes, there is a setting in the console page that allows us to display only the unacknowledged signals. This will provide  a list of the signals that need to be acknowledged, which can be reviewed and acknowledged. Once the cases are acknowledged, it will move to the Acknowledged case lists.




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