Do you auto-hide previous email threads to avoid triggering extra signals?

Modified on Tue, 25 Apr 2023 at 07:02 AM



Please note that any content following the footer will be disregarded and not considered in the sentiment analysis process.


Our sentiment analysis algorithm works by analyzing text within the body of an email. However, if there are any footers present in an email thread, we will hide the content after the first footer and therefore will not process any sentiment from it. 


Ideally previous email threads occur after the most recent footer. so any subsequent content can be excluded from analysis. 





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