OFFICE HOURS - Resuming in August – Enjoy Your Summer! - REGISTER HERE FOR AUGUST.



What if the case was not reviewed while it was predicted to escalate?

Modified on Tue, 4 Apr, 2023 at 5:11 AM

Cases, where escalation prediction was missed to be reviewed, will still have access to the escalation key insights, but the banner inside the Escalation Review panel will indicate that this escalation review was missed.


Resource:

Escalation



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article