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            What is the difference between collaborators and responders?

            Modified on Thu, 12 Jan, 2023 at 12:47 PM

            Collaborators include users who leave internal notes.

            Responders are only looking at users that left external comments.


            Number of collaborators:


            Welcome to SupportLogic Knowledge Bits - Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions.



            Number of responders:

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