SupportLogic offers Slack and MS Teams integrations, but what about Google chat and Global Relay? We are working towards Slack actions functionality (ability to assign cases, acknowledge sentiments, etc., from within Slack). | Welcome to SupportLogic Knowledge Bits - Semi-structured articles that come from customer Q&A, implementation insights, and Slack discussions. |
PrevAs supervisors are making manual case assignments, does the system automatically improve based on the supervisors recommendations?
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